Cancellation policy

Last Updated: July 15, 2026

Thank you for shopping with Heart Art. This Cancellation Policy explains how we handle cancellations.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@heartartclub.com.

We may be able to cancel an order if it has not yet been processed, packed, or shipped. Once an order has started processing or has shipped, we may not be able to cancel it.

Subscription Cancellations

You may cancel your Heart Art Mail Club subscription through your customer account, subscription management page, or by contacting us at support@heartartclub.com.

Subscription cancellations must be completed before your next billing date to avoid being charged for the next Mail Club volume.

Canceling your subscription prevents future renewals. It does not automatically cancel or refund an order that has already been billed, processed, packed, or shipped.